Answers to Frequently Asked Questions

Who is eligible to participate in the MassMutual Scholars program?
To participate in the competition, you must comply with the following eligibility criteria:

Is there a fee to apply?
No

When is the deadline for submitting applications?
The deadline to submit an online application is 5:00 p.m., central time, May 2, 2014.

Are there any documents required in order to complete my application?
Yes. The following documents must be received in our Coralville, Iowa by the submission deadline:

While creating my registration account, I was told that the account already exists. I have never tried to log in before; how can that be?
During registration you must create a unique User ID—something that no one else in the system has used before. If you complete a registration and receive a message that the account cannot be created because it already exists, it is likely that you have tried to register with a User ID that is already in use. You will have to try something different for the User ID. Be sure to write down what you have tried, prior to clicking the Submit button. Keep track of the User ID that works successfully, and save it until after the scholarship deadline has passed. Once you have registered successfully, a confirmation email will be sent with your login information.

How do I change my User ID or Password?

Do I have to finish my application all at once, or can I save it and come back later?
You will be able to return to the application to update and edit as frequently as desired. After you have submitted the application, or after the appropriate award period deadline, the application will no longer be available. To return to your application:

How do I properly log out?
When you are ready to log out, be sure you have saved any updates that you were working on. Log out using the Logout tab in the left navigation menu.

I am locked out of my account. What do I do now?
After three failed attempts to log in, your account will be disabled automatically. Please return to the Contact Us form to request assistance.

I missed the deadline. Can I still apply?
No applications will be accepted after the deadline.

Are scholarships taxable?
Tax laws vary by country. In the United States, scholarship funds used exclusively for the payment of tuition or textbooks are normally not taxable. The scholarship recipient is responsible for taxes, if any, that may be assessed against your scholarship award. We recommend consulting your tax advisor for more guidance.

Program Administration
This scholarship program is administered by Scholarship Management Services®, a division of Scholarship America®. Scholarship Management Services is the nation’s largest designer and manager of scholarship and tuition reimbursement programs for corporations, foundations, associations and individuals. Selection of recipients is made by Scholarship Management Services, based on criteria established by Massachusetts Mutual Life Insurance Company. Awards are granted without regard to race, color, creed, religion, sexual orientation, age, gender, disability or national origin.

When are the winners notified? Are nonrecipients notified?
All applicants are notified of their award status in June.